Help

Parcel Tracking

Track my parcel

Track and trace your consignments and view real-time data every step of the way. Every consignment is date and time stamped from collection to delivery, providing you, the customer, with real-time information you can depend on.

Online Collections

Address maintenance

Store all your collection and delivery addresses, so that you never need to type them up again. This information can be altered and saved.

 

EASYwaybill

This facility allows you or your customer to create and print your waybill remotely. This simplifies and speeds up the process of booking a collection. As soon as this waybill is generated, the tracking data is uploaded and available online for you to track.

 

Freight Management Reports

Our state of the art delivery status and confirmation reports gives you access to the data you need. All reports have specific sort criteria allowing you to isolate the info required. Your reports can then be uploaded directly into excel to manipulate as you wish. You are also able to track n trace multiple consignments, for which you will retrieve the most recent data logged on our system.

 

Collection Request details

In a few clicks you can book a collection and have a courier collect from yourself or at any address across the country and deliver to anywhere across the world. Once you have booked a collection, this information is stored for easy access at a later stage. By filtering your collection data, you are able to source waybill numbers for the consignments collected and even trace it all the way to proof of delivery.

 

Delivery Exceptions

We have been proactive by providing you with delivery exception info in realtime. You are able to proactively manage and resolve any outstanding exceptions. This tool gives you the option to log an exception response online. Our Delivery exception personnel will action your response and thus allow us to do what we do best, Deliver!

My Account

Our invoices and statements are all available online and in realtime. You are able to see current and invoiced waybills. Our invoices are available in Java, Acrobat and Excel. Our statements come in HTML, Acrobat or Java format. Your accounts division can start reconciling their shipping bills as soon as they are invoiced online. We believe efficient is always better.

Quotes

Our user-friendly quotation tool enables you to calculate quotes before you ship your goods. You will be supplied with a detailed breakdown of all relevant charges. This option enables you to save your quote online, and allows you to refer back to this info at any time.

 

Web Service Documentation

Our user friendly Web Service Documentation enables you to accurately navigate our Web Services. You will be supplied with a detailed breakdown of all relevant Web Services grouped together into one compressed folder.

Contact Us

Get hold of a sales representative in your region:
Email: sales@plenumx.co.za 

 

JOHANNESBURG

TEL. +27 86 100 5168
Cell.  +27 79 563 0703

CAPE TOWN

TEL. +27 86 100 5168
Cell. +27 72 570 0875